1. Does Intro Corp have offices in Miami and Melbourne?

a. No, Intro Corporation was founded in Miami in 1976 and was located there for 32 years before relocating to Melbourne in 2008.

2. What are Intro Corporation’s working hours and when is the cut off for placing an order to ship the same day?

a. Intro Corp is in the Eastern Time Zone of the United States which is 5 hours behind Coordinated Universal Time (UTC-5) and is officially open from 8am to 5pm EDT/EST Monday through Friday.

3. Who can we contact for Sales?

a. Jack Ohlrich-Sales Manager

i. Phone: 321-757-6330x 201

ii. Email: Jack@Introcorp.com

b. Doug Chagnon

i. Phone: 321-757-6330x202

ii. Email: Doug@Introcorp.com

c. Paul Speese

i. Phone: 321-757-6330x204

ii. Email: Paul@Introcorp.com

4. Who can we contact for Quality Control questions?

a. Ernie DelPino Quality Control Manager

i. Phone: 321-757-6330x203

ii. Email: Ernie@Introcorp.com

5. Who can we contact for Accounting and Billing questions?

a. Elizabeth Ohlrich

i. Phone: 321-757-6330x209

ii. Email: Elizabeth@introcorp.com

6. Is Intro Corporation an ISO Certified Supplier?

a. Yes Intro Corporation is an ISO 9001 certified supplier of electronic connectors. We faithfully comply with all of the requirements of our ISO 9001 Quality Management Systems. Beyond that, our highly trained quality staff persistently searches for new ways to improve the effectiveness of our system. Intro has, for example, implemented a barcode based inventory and picking system in 2012 to ensure the highest percentage of correct order fulfillment in the industry.

7. Does Intro Corp supply RoHS compliant MIL-C-26500 and BACC45 and BACC63 connector products?

a. Yes, Intro Corp distributes RMS Connector’s line of MIL-C-26500 connectors that include the MS24264 and MS24266 bayonet and threaded plugs and receptacles that are all RoHS compliant. Click on this link to see the RMS RoHS brochure.

http:// www.introcorp.com/Portals/140494/docs/cadium_alt.pdf

In addition we distribute the BACC45FT, BACC45FM, BACC45FN, BACC45FS line of plugs and receptacles that are also all RoHS compliant. In addition we distribute the following BACC63 Connectors that are all RoHS compliant:

i. BACC63BN

ii. BACC63BP 2. 3. 4. 5. 6. 7.

iii. BACC63BV

iv. BACC63CB

v. BACC63CC

vi. BACC63CP

vii. BACC63CR

viii. BACC63CS

ix. BACC63DD

x. BACC63DW

xi. BACC63DY

xii. BACC63EC

8. Does Intro Corporation supply manufacturer’s certifications with its products?

a. Yes, Intro Corporation buys all of its products with Manufacturers Certifications and provides them if requested by the customer.

9. Is Intro Corporation is an authorized Value Added Distributor for RMS Connector Products including MIL-C-26500, BACC45, BACC63, and M83723 Families and Specifications.

Click on this link to view the Authorization letter from RMS Connectors. http://introcorp.co/library/RMS-INTRO-CORP-VALUE-ADDED-DISTRIBUTOR-LETTER.pdf

10. What is an ACR-6-33-2AD?

a. First of all the part number describes an Array Connector Corporation Buffet Connector, specifically it is a 6 contact receptacle. The ACR-6-33 has an aluminum alloy shell with anodized finish. The insulating material is PPS. It uses socket crimp contacts that are silver plated brass with crimp terminations. The -2 or /2 at the end of the part number calls out the specific contacts. In this case the / 2= Contact Crimp Well Quantity Gauge Wire AWG 2 10 10 1 10 14/16 3 4 14/16 The real mystery on this part number is the last two letters AD? We frequently get requests for this AD at the end of the part number and have determined that it is a proprietary call out by Avio-Diepen. There is nothing special about the AD other than it is the abbreviation for their company name. Intro Corp stocks these parts in high volume and has manufacturer's certifications on all products.

11. What exactly are the BACC65AK Connectors and how do we order them?

a. This is a relatively new and obscure part that Intro Corp has begun sourcing and supplying only recently. Boeing has only qualified one manufacturer for the BACC65Ak specification. The BACC65AK is described as the following: • • Connector Electrical • Receptacle • Latch Coupling • Track Mounting The mating connector for the BACC65AK is the BACC65AJ. Insert arrangements are per BACI10AN: The BACC65 Series connectors are not very popular and therefore can be difficult to configure and source properly. Intro Corporation has qualified sources for these products with Manufacturers Certifications and can help you determine the proper part numbers and get them to you quickly. Please call or email us and we will work help you immediately.

12. Does Intro Corp sell the MTCPQ and MTCPQKT Power Block Quick Disconnect Connectors?

a. Yes, Intro Corp stocks an extensive inventory on the TE Connectivity Products that were originally the Raychem MTCP Series Connectors. This can be a complicated connector to configure properly for ordering the first time. Please call us and we will help you walk through the spec and your requirements.